Shipping policy

 

  1. Shipping within India is free for the order of or above Rs. 5,000. Whereas shipping cost of Rs. 199 is charged if the order is below Rs. 5,000. Kamakhyaa often offers free shipping during promotions to it's email subscribers, so your order can be free of delivery charge.
  2. For all international deliveries, shipping for the order of or above $ 370 (Rs.35,000/-) is free. Whereas, shipping cost of $30 (Rs.2,999/-) is charged if the order is below $370. Customs and duties will have to be paid on arrival of the order by the customer, if applicable;
  3. Once the order is placed a confirmation email/SMS will be send on the registered email address and contact number of the customer respectively. If you wish to cancel your order you can contact us within 24 hours of confirming the order. Neither the request of cancellation will be entertained nor the charged amount will be refunded after 24 hours of placing the order as the production for the same would have begun.
  4. Delivery of the products vary from product to product within India and Abroad. Please read the product description for the details about the delivery time before placing the order.
  5. If you purchase products from multiple designers, these products may reach you at different times i.e., your complete order may reach you in instalments.
  6. All deliveries require the named person’s signature or OTP that will be sent by us, to be shared with the delivery agent. Please ensure you’re available at your selected delivery address.
  7. Invalid address will lead to cancellation of any order by Kamakhyaa. For re-delivering the order extra shipping charges will be charged.
  8. Delays owing to customs, interstate regulations, strikes or any unforeseen circumstances the delivery outage are unfortunately out of our control, however we will communicate the status to you at all times. Delays due to designers’ production capacities will be captured at the outset and communicated to you at the time of order confirmation. The customers may reserve the rights to accept or cancel the order;
  9. In case of non-serviceable pin codes or due to COVID-19 regulation please expect a delay in shipment;
  10. If we fail to deliver products due to product or size unavailability or poor product quality, we will cancel your order and offer you a refund back;
  11. In case of any disputes/queries post purchase, you can write to us at contactus@kamakhyaa.com or WhatsApp on our customer care at +91 9910707750 (between Monday-Saturday from 10 am-7pm) for a resolution. We can assure you a call back for solution within next 48 working hours.